IT Review Specialist for the USA market

Огляд

Limitless Technology Consultants LLC is a leading Ukrainian outsourcing company that works with international companies on a long-term basis. The company's client is a United States-based leading review site for the enterprise IТ market. They are actively looking for a talented team of people to help them gather reviews from their site visitors so that they can publish them on their site.

Обов'язки

• reach out to English-speaking users and gather their reviews of a specific technology via phone
• manage the outcome of the call for reporting purposes in Excel and/or CRM
• be able to adapt to an agile environment as the team is developing
• be able to have some orientation in the technology space to retrieve the review
• great spoken English with the ability to think outside the box of the script provided to retrieve a quality product review

Вимоги

• at least 1 year of experience in sales, support, or customer care position
• experience with accents and the ability to understand them
• fluent spoken English
• comfortable carrying on a conversation over the phone
• positive and proactive attitude
• agile and able to adapt to company changes
• reliable and attentive to details
• ability to collaborate in a team as well as independently
• experience with Excel, Google Sheets, BPM online CRM (preferred)

Умови

• work schedule: Mon - Fri 15:00-23:00
• working in an environment with native English speakers
• possibility of working remotely
• Ukrainian Holiday coverage
• 18 paid vacation days
• great client with a world-renowned name on the international market
• growing project and company with the ability to contribute to the core and apply creativity