IT Specialist/Software Engineer UPD: Vacancy is closed

Огляд

Chemonics is an international development consulting firm founded in 1975 that implements International Technical Assistance Projects. The vacancy involves work in the USAID Agriculture Growing Rural Opportunities in Ukraine (AGRO).

Обов'язки

• Local Area Network (LAN) maintenance
• hardware/software maintenance: installation, configuration, update, repair, and replace
• Network Engineering & Maintenance
• Internet & Security maintenance: firewall and antivirus setup and operating system patches, updates, upgrades, cleaning viruses and worms, repair/quarantine damaged files, enforcing password protection, etc.
• ensure that the project IT systems are compliant with Chemonics’ IT Security Standards
• backup administration
• network setup: wireless setup and connectivity
• configuration of new workstations, laptops and other network devices
• user administration on project network servers
• day-to-day help desk support for network and computer users
• identifying trouble spots and ensuring that any problems are mitigated in order to minimize interruptions in day-to-day project operations
• provision of basic training to staff on the operation of project hardware and software
• Desktop & System Administration
• other general IT troubleshooting and support for the office
• SharePoint site configuration and permissions management
• provide support to implementing and configuring Microsoft Power Apps/Power Platform solutions to meet business requirements
• provide support to building and optimizing workflows, business processes, and automation within Microsoft environment using Power Automate
• general user support and training for the Microsoft365 suite of tools, including SharePoint, OneDrive for Business, Outlook email, and related tools
• management of general security systems (video monitoring system, access control system)
• create and manage user groups, assign necessary permissions, and control access to network resources through group policies
• assist COP and other senior staff manage folder permissions, such as restricted access to financial records
• assist in the installation of requested software (Abacus, MS Project, etc.), new releases and system upgrades
• maintain thorough, timely and accurate network documentation: new software installations, changes to IP addressing, significant networking problems, and noteworthy solutions
• LIGA-database installation and maintenance on the AGRO Activity’s staff computers
• monitor hosting area size
• in-time local payments for Internet, mobile telephone communication services, cloud drives, etc.
• monitor and adjust the Project’s site in Microsoft Cloud (creating folders, set-up permissions, etc.)
• format and review timely provided materials, presentations and CDs related to the Project’s activities
• support and communicate with traveling teams, as directed by the Finance and Administration Director (or his/her designee) regarding necessary equipment, their technical support
• maintain printers including in-time cartridges order
• support in technical connection during telecons
• jointly with Finance and Administration Director (or his/her designee) maintain inventory of all equipment items and indicate their location and condition
• support in review of the service agreements, contracts, employment agreements and other documents related to IT
• provide logistic support related to the technical requirements during the variety of the Project’s events (Skype, Zoom presentations, equipment for the simultaneous translation, microphones, etc.)
• assist in drafting and proofreading of the Project’s IT-related documentation (Blanket Purchase Agreements (BPA), selection memoranda, etc.)
• participate in selection committees as voting member (subcontracts related to procurement of computer equipment, other equipment and software for the Project’s counterparts). Participation in drafting all IT-related tender documentation including RFP and memorandum
• support/follow up in drafting documents/providing expertise in agreements and acts (certificates) of acceptance of computer equipment, other equipment and software transferred from the AGRO Activity to counterpart on temporary basis during the Project life and on permanent basis during the Project closeout
• сonducting tenders of office equipment procurement or rent

Вимоги

• 5+ years of experience in a similar position in terms of the job tasks and responsibilities outlined above
• Master’s or equivalent degree in IT or a related field
• sustainable skills for setting up, operating, troubleshooting Fortinet equipment (FortiGate, Wireless, FortiSwitch, Cisco Meraki, etc.)
• excellent knowledge of Microsoft 365
• experience in developing and/or configuring MS Power Apps, Power Automate is a strong advantage
• proven ability to work professionally, constructively and collaboratively as part of a team, meet deadlines, communicate effectively, and deal with diverse partners in a challenging environment
• ability to manage daily activities and achieve expected results without direct oversight
• demonstrated success working in a multinational, multilingual team under pressure and tight deadlines
• previous working experience on USAID or other donor-funded projects in a similar position in terms of the job tasks and responsibilities outlined above would be an asset
• native speaker of Ukrainian
• English sufficient for professional purposes and to understand written communications related to the work of the Activity such as emails

Умови

• work in Kyiv
• 1-year fixed-term employment agreement with possible extension each work year up to the end of the AGRO implementation (November 14, 2024, with potential extension through November 14, 2026)
• periodic travel to other parts of Ukraine