Operations and Development Director

Огляд

The War Childhood Museum (WCM) is an international organization with offices in Bosnia and Herzegovina, the Netherlands, and Ukraine. WCM has been working in Ukraine since 2018, and since 2020, it has had an office in central Kyiv. In Ukraine, WCM has a collection of over 600 objects and testimonies from before and after the full-scale invasion and has been organizing exhibitions in and outside of Ukraine since 2021.

The Operations and Development Director plays a key role in the Ukraine office. Together with the Program Director, they ensure that WCM in Ukraine delivers optimally on its commitments and develops strategically towards the opening of a permanent museum in Kyiv.

Обов'язки

Operational Management

• budgeting and financial management: Collaborate with the Director-General and the Program Director Ukraine to develop the organization’s budget. Monitor expenses and handle reporting to key donors. Oversee accounting and procurement
• human resources management: Work with the Program Director Ukraine to manage staff, volunteers, and contractors, including recruitment, training, performance evaluations, and conflict resolution. Lead all contracting processes and ensure systematic implementation of WCM’s HR procedures
• operational efficiency: Continuously improve internal processes and procedures, workflows, and systems to increase efficiency and reduce costs
• compliance and risk management: Ensure the organization complies with all relevant legal, regulatory, and ethical standards, including tax regulations and grant requirements. Ensure that WCM takes all possible mitigation measures to contribute to the safety of its staff and visitors

Development

• preparatory work for the establishment of a permanent museum: together with the Program Director, steer the team’s systematic efforts towards this goal, and lead on financial and administrative preparations, including fundraising
• stakeholder communication and collaboration: Build and maintain relationships with key stakeholders, such as donors, partners, board members, and community groups. Represent the organization in public or at events
• monitoring and evaluation: In concert with the Program Director, establish performance metrics to assess the success of programs and initiatives. Use data to guide decision-making and demonstrate impact to stakeholders, including funders and donors
• strategic planning and execution: Work with the Director-General and the Program Director Ukraine to develop annual operational and financial plans, ensuring they are delivered efficiently, on time, and within budget. Work with the Director-General and Program Director to conduct quality financial and human resources planning for the team in Ukraine
• Considering that the Operations and Development Director is a new position in WCM, the incumbent will be expected to perform any additional tasks or responsibilities necessary to achieve the country office’s goals

Вимоги

• university degree in a relevant field
• minimum of 5 years of experience in a relevant area, preferably within nonprofit organizations, international organizations, or cultural institutions with international reach
• in-depth knowledge of the political and social environment, with a strong understanding of the context of WCM’s work in Ukraine
• proven financial management experience, including regarding the development of budgets and financial reporting to donors
• track record with networking and fundraising: proven experience in developing and managing relationships with international donors (both governmental and private)
• experience in public presentations, including conferences, media engagements, and other events
• excellent proficiency in English and Ukrainian, along with strong IT skills
• demonstrated managerial experience, preferably including with regard to human resources management
• strong attention to detail, flexibility, and proven ability to meet deadlines
• collegial leadership style and ability to work effectively with individuals from diverse backgrounds, collaborate online, and contribute to teams consisting of both full-time and part-time members
• strong social competence, flexibility, intercultural sensitivity, and adherence to professional standards

Умови

• full-time position
• work in Kyiv
• collaboration with international experts and coaching
• a competitive salary and an environment where you can contribute your ideas and skills to help deliver WCM’s innovative solutions and programs