Glovo is a company founded in Barcelona, with an international presence through our 3 Tech Hubs (Barcelona - HQ, Madrid, Warsaw) and is the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
Join Glovo as an Operations Specialist in Glovo’s local operations team in Lviv. The company offers a dynamic environment with many opportunities for learning and development.
Обов'язки
recruit and train Glovers (couriers)
implement processes and optimize strategies for attracting and retaining Glovers
solve problems and provide support to Glovers
maintain documentation and contracts for Glovers
handle procurement, ensuring all Glovers receive their work kits and are ready to spread the Glovo brand
manage planning, general administration, and KPI analysis
communicate effectively with the local operations manager regarding processes and customer support operations
Вимоги
at least 1 year of relevant work experience
communication skills and the ability to solve problems quickly
high motivation to work in a fast-growing startup
an analytical mindset
proficiency in Excel
enjoyment in teaching and adapting new employees
good energy and passion for your work, even on challenging days
intermediate or higher level of English proficiency
Умови
full-time employment
work from the Glovo office in Lviv historical city center
no culture of overtimes
atmosphere of an international start-up environment
op-notch private health insurance to keep you at your peak
monthly Glovo credit
discounted gym memberships
extra time off, the freedom to work from home 2 days a week, and the opportunity to work from anywhere for up to 3 weeks a year!
enhanced parental leave, and office-based nursery
online therapy and well-being benefits to ensure your mental well-being