Вакансія
Program Support Coordinator
Огляд
- Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries worldwide, partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
- Under the direct supervision of UASP Project Director and in collaboration with the Partnership Advisor, the Program Support Coordinator is responsible for coordination of Mercy Corps’ engagement with local partners under the UASP across departments and facilitates management and implementation support to partners.
Обов'язки
Safeguarding
- active learning about safeguarding and integrating it into work, including safeguarding risks and mitigations related to their area of work
- practice of the values of Mercy Corps, including respecting the dignity and well-being of participants and fellow team members
- encouragement of openness and communication within the team; encouragement of team members to submit reports if they have any concerns using reporting mechanisms (e.g., Integrity Hotline and other options)
Program Management
- engagement in the process of identification and selection of strategically important partners, ensuring transparency and adherence to technical selection criteria
- collaboration with the Partnership Advisor to lead programmatic capacity assessments of UASP partners, coordinating team efforts to ensure partners meet Mercy Corps' performance and quality criteria
- identification of technical training needs for UASP partner staff, coordinating resources and opportunities to address those needs
- coordination of the development of scopes of work, signing sub-grant agreements, and other relevant programming documents with local partners, guiding project implementation
- serving as a focal point for UASP local partners, ensuring effective communication and collaboration across teams and departments throughout the sub-grant lifecycle
- review and provision of feedback on partner narrative reports, coordinating with program and support teams to track alignment of UASP partners’ activities with expenditures
- oversight of addressing issues identified in UASP partners' reports and coordination of team efforts to realign or revise project strategies and plans as necessary
- coordination and maintenance of sub-grant project files, proper documentation, and timely submission of narrative reports and other deliverables
- ensuring and overseeing the timely preparation and coordination of partner payment packages, adhering to donor regulations and compliance requirements
- collaboration with the MEL team to aggregate and analyze data provided by partners to influence programmatic decision-making and contribute to reports to the donor and/or Mercy Corps stakeholders at HQ or in the region
- adherence to all MC policies and procedures as outlined in MC policies and procedure manuals
- professional and personal conduct in a manner that brings credit to Mercy Corps and does not jeopardize its humanitarian mission
- performance of other tasks as requested by project management
Team Management
- provision of guidance, capacity strengthening, mentoring, and support to ensure effective performance and professional growth of team members
- promotion of accountability, communication of expectations, and provision of constructive feedback informally and formally via regular one-on-ones and performance reviews
- creation and sustenance of a work environment of mutual respect where team members strive to achieve excellence and cultivate resilience and well-being under challenging situations
Вимоги
- diploma or University Degree in international studies, social, economic or other relevant field is desired
- at least 5 years of experience working in a non-governmental organization (NGO) or CBO focused on humanitarian assistance, relief or development work is desirable
- basic understanding of structures and processes of NGOs - including sub-grant mechanisms
- familiarity with the MS Office software (i.e., Word, Excel, and PowerPoint)
- excellent oral and written Ukrainian and English
- knowledge of humanitarian standards and codes, including SPHERE, HAP is an asset
- demonstrated capacity to collaborate closely with a broad range of stakeholders in different geographic locations; experience with remote management or monitoring will be an advantage
Умови
- work in Dnipro
- full-time position